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Robatech USA sells and services industrial gluing equipment, which is utilized on the production lines of some of the largest household names in the world. Our customer base is very diverse and we have experienced continued growth year-over-year.

Our corporate offices are located off Windward Parkway, in Alpharetta Georgia; with easy access to Georgia 400, as well as a multitude of restaurants and local services.

Field Service Technician

Responsibilities of the Role

The Territory Sales Manager role combines several aspects of servicing existing customers as well as performing sales related activities to grow the region assigned to the role further described below.

  • Travels to customers domestically
  • Excellent communication and rapport building with a “customer first” focus
  • Maintains territory database of customers and sales leads through Salesforce
  • Maintains and consistently updates opportunity project / pipeline list in Salesforce
  •  Actively pursues leads within assigned territory
  • Observes equipment in operation identifying/troubleshooting causes of issues
  • Dismantles equipment to gain access to and remove/replace defective parts


  • Adjusts functional parts of equipment and electronic controls
  • Repair or replaces defective parts
  • Set up equipment and demonstrate for customers
  • Communicates with internal Engineering / Service department regarding customer issues & support
  • Submits expense reports in timely manner
  • Attend and present at technical seminars & customer sites as needed
  • Attend tradeshows as required

Education & Experience Requirements

  • Prior technical discipline and/or college related degree preferred
  • Ability to read and interpret technical documents and safety rules.
  • Ability to write technical visit reports
  • ERP experience preferred
  • Understanding of electrical systems preferred

Skills & Abilities

  • MS Office
  • Presentation skills
  • Excellent communication skills
  • Time & project management

Job Type:

  • Full-Time, Permanent
  • Travel required – approximately 50%

Benefits:

Competitive health, dental, and vision insurance are all provided and partially subsidized by the company. 401K w/ match, basic life insurance policy, and PTO are all available to full-time staff. Car allowance and bonus.

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